When I told the guy I wanted to check out the recumbents, he just gave me a cold, clearly disgusted, stare for a full 3-4 seconds. Then he pointed to the two models on the floor and said that those were the only ones they had. He stood over me while I looked them over but offered no information or help. When I asked to test ride one, he gruffly told me "You lay it down or scratch it and you bought it." Trying to be friendly, I chuckled, and he glared at me and snapped, "I'm serious!"
Terrible customer service. My wife went in to look at a used youth road bike. They're asked too much for it. She made an offer, and they refused. He said they had $170 in it in parts and labor. He got really nasty when she asked him what parts were replaced. Terrible customer service.
Good selection of bicycle accessories
Okay, I'm 48 and overweight and not the gnarly dude mountain biker or droopy-pantsed skateboarder that many shops like to see walk in the door, but I had hoped for a better reception than I got. My back, neck, and wrists can no longer deal with my road bike, so I wanted to look into recumbents. Tony's carries Sun products so I stopped in to check out what they have.
When I returned from the ride, I asked if they were able to order other Sun products and that I was interested in the aluminum frame version (which I knew that Sun had recently stopped making but hoped they might be able to still get one) and he, again in an annoyed manner, told me "They don't make them anymore." I made a comment about my trying to find someone who still had one in stock and he just stared at me.
Don't waste your time here. Even if you have to drive up to Newark or Wilmington, you will be better off and will get treated right at all of the shops.
I thought I'd get an old road bike tuned up so I called around for prices, the employee on the phone wouldn't give me a price for a tune up! So I asked for a ballpark estimate, he wouldn't give a an estimate either! No problem I took it elsewhere. So now I have my tuned up bike and called them for pricing on clipless pedals, I called one guy and he vas very informative and friendly. I called back today, a day later and the 2 guys on the phone both told me basically that the guy was wrong and they wouldn't "FIT" my pedals, I could do it myself! So one again I went elsewhere. Thank you for yout help, I didn't know where to take my business and you guys have made it abundantly clear!
Guy fixed my bike perfect and was honest about what was needed. I will be back for more things
Tony S Bicycle Skatesboard Shp is a US Bicycle Store based in Dover, Delaware. Tony S Bicycle Skatesboard Shp is located at 1612 S Governors Ave, Dover, DE 19904, USA.
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