Bait and switch....
Wrong room one month later no response keep emailing me this should be shut down never book with these guys.
I cancelled my reservation within the fully refundable window and they scam you with a hidden "cancellation fee" that isn't advertised anywhere. I am careful to review all terms and conditions prior to booking. Avoid!
please close your offices
On 11/17/2017, I experienced horrible Hotel stay with The Liaison Capitol Hill Hotel, Washington, DC. I changed to 3 rooms in one night. The rooms included MOLD, Generator Noise and Insects. At the end of my stay I addressed hotel for refund of my 3 nights stay I was rejected direct refund by the hotel. I was advised by the hotel I must contact to request Cancelon to request refund. On 11/20/2017 after checkout I contact Cancelon I’ve been given run around since Cancelon alleges the Hotel is making them “chase” for the Refund. Unreal the hotel nor Cancelon is taking responsibility for issuing a refund. DO NOT BOOK WITH CANCELON.
BEWARE! I reserved a double hotel room in New Orleans. When my friend and I got to the hotel, we were told Cancelon reserved the smallest (and I mean to tiny) one queen-bed room. The hotel said this company is well-known for pulling stuff like this. The hotel was completely booked, so we had to take the room. I complained numerous times to Cancelon. They never returned my calls or emails. Completely disreputable company!!! Do not book with them!!
how are there no zero stars on here. calling for a complaint and the "representative" calls the number on file to check if there is another person to talk to. Are you kidding me? I originally booked four nights and in the process of doing their job and checking with the hotel, I was reserved for only three nights. The number of cuss words that come up when talking about this joke of a company is unfathomable. Representatives also speak rude broken english
Cancelon is a US Point Of Interest based in Dover, Delaware. Cancelon is located at 160 Greentree Dr #101, Dover, DE 19904, USA.
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