This place was horrible. It deserves zero stars if possible. There was barely any people there, the service was bad, the food was small, and the pizza tasted nasty. Also, the games gave barely any tickets. Finally, the ticket redeemer ripped me off. I put in 50 tickets and it only counted 3 tickets. DO NOT GO HERE!!
Kids love it here.. not the best place to eat with them but younger kids love the games..
Staff is good considering the crowds and rude customers. Everything, for me, has been a good time with the family. It's a kids place so there is chaos lol.
Let me start by saying I understand this is a place for kids to run around and have fun. But that doesn't mean for the kids to be unsupervised at probably the age of 2 when the kids are stealing tickets out of the machine running up and down the skee ball machine and stealing the soccer and basketballs while other kids are playing. That is what my kids had to deal with tonight. Staff saw what was happening and did not seem to care. I also encountered a lot of machines out of tickets and the staff actually rolled their eyes when they were told. Then they continued their conversation. Also both ice machines were empty i told one of the staff members and nothing was done. This was the first time i have brought my girls to this location in a few months we use to go at least twice a month. I dont think i will be back. I would rather drive further and go to Salisbury.
disappointed. I sent my two kids to chuck e cheese with their grandmother. Each child had a $20 gift card to purchase points to play. To my surprise I was told that one of the cards did not have funds on it and was not able to be used by my child. My mother advised me that an employee said I needed to check the balance. You would think since they were at chuck e cheese that someone would have the ability to check while they were there. Needless to say I went online and entered in the card number. The card has $20 on it which could have been used. I am not sure why nobody was willing to go above and beyond for excellent customer service and check the balance at the store. My children were also not able to buy pizza because the employees who were handling the cash register were also making pizza with no gloves. Very unsanitary.
Chuck E Cheese S is a US Restaurant based in Dover, Delaware. Chuck E Cheese S is located at 1275 N Dupont Hwy, Dover, DE 19901, USA.
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