Ordering a cake from that bakery was a horrible mistake and I highly recommend that everyone do their research first, before potentially experiencing a major disappointment on a big day like I have. I placed my cake order about a week in advance and they assured me I would be able to stop by after work to pick it up (4:30pm). The day I was supposed to pick up the cake, they called me and said they NEED me to come pick it up sooner because the owner would be closing the bakery a few hours early for personal reasons. The short notice was a huge inconvenience for me because I was forced to leave in the middle of the work day to pay for the cake. When I got there, staff didn't seem apologetic at all and the girl told me the cake would be ready in "a couple of hours." I couldn't leave work again and had a friend pick up the cake for me a couple hours later, per their request. When she got there, staff was very rude to her, telling her they never said the cake was ready for pick up yet and that she had to wait. When the cake was finally ready, it was placed in a box that was designed for a much shorter cake. It was half open, exposing it to dirt and air for the next few hours of the day. Because the cake barely fit in the box, they attempted to halfway close it and as a result, half the icing came off the side of the cake that was pressing against the cover of the box. As if that wasn't bad enough, the design wasn't even close to what I had requested and looked as if a 7th grader attempted to do it. Despite all this I was hoping the cake at least met my expectations for taste, but at that point I wasn't shocked that it tasted as bad as it looked and we ended up throwing it out and picking up a cake from Acme. It was clear they rushed through it and put very little effort into making it . My whole experience was a mess and it definitely wasn't worth all the hassle and inconvenience they put me through. Their lack of professionalism and careless attitude was unacceptable. It is quite clear that they expect the customer to work around them. I would never go back again if they were the only bakery in Dover.
I use to work here and when I tell you Tiffanee doesn't care about her business I'm telling the truth. She pays all her employees under the table and doesn't pay on time! Every time someone would call and ask to speak to her. She would always tell me to say she's not there. She never wants to speak to her customers unless she has to. The kitchen is always a mess litterally bugs every where! I couldn't take it anymore. I honestly wouldn't recommend this bakery to anyone mainly because she doesn't care about the outcome of her cakes or cookies. She does very little to get by meaning she does a half ass job on mostly everything. For example if someone asks for cake made from scratch she will still give them box cake because she's lazy. And like I said she doesn't care. Take it from someone who has seen it first hand. Smh
What I ordered was very messy. I'm not sure why they even put them in a box with how bad they looked. The gentleman working was not sure how he could help since the manager wasn't around. I left my number for her to call me, but never heard back. These were for my daughter and son's bd party at school the next day. I had to then run to Wal-Mart and just buy cupcakes. Due to the level of care they put into making the cake pops and the fact that no one called me back, I will not return. First and last time, unfortunately.
Had a retirement cake made here. It was amatuer at best. Attention to detail was not even close.
My first experience with here was TERRIBLE. i let the people know i needed the order before 430pm and i ordered at 9am. I got my cupcakes at 450pm and the person they were for had already left. They forgot one of my special order cupcakes, and one box of cupcakes was ruined because a lot of them were overturned since the boxes dont have dividers or holders for a dozen. Im very dissatisfied. The only good thing about the order was getting a military discount and free delivery since i called on their anniversary. So late delivery, poor presentation, forgotten items, no proper communication (i had to call several times for updates) so i give them 1 star. Not gonna get my money again.
Tiffanee Co Bakery is a US Bakery based in Dover, Delaware. Tiffanee Co Bakery is located at 147 S Governors Ave, Dover, DE 19904, USA.
Please contact with Tiffanee Co Bakery using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tiffanee Co Bakery opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bakery in Dover