This the first dentist office that i went to that has treated me so well and the staff communicate with you i would totally recommend
Then when i came to get 2 of the cavities filled on February 12th 2016 was told by the male dentist Dr. Pillsbury that there were only 2 both were filled. Then I was given a treatment plan which includes the breakdown of the insurance that will cover the treatment, which I was informed that once I paid the $120.00 my total bill would be for $165.00. I received my bill in the mail for the $165.00. As of today April 5th, 2016. I received a call from the billing office and was told my bill is $471.00 that I needed to pay and was remaining from my appointment on February 12th. I expressed thats triple of what you previously billed me, she says to me we base the billing on what your insurance company tells us, and its an estimate, i expressed an estimate should not triple if you had previously spoken with Insurance company to verify coverage. Horrible billing, and not to trusting on what the female dentist says. Overall, this office is way more about the money than the care, my insuance company said that they are charging way above what the average dentist is charging in my area, thats why the insurance paid what was reasonable.
Was told February 9th 2016 that I needed 4 cavities by the female dentist.
Not a good place - people there are rude.
It was ok. I can't remember the young lady's name (blonde w/glasses), but she was very very polite and explained and broke down everything for me thoroughly the whole time I was with her. As for the Doctor, Mr Chow seemed a bit agitated and frustrated when working on my teeth. He never explained anything before hand or afterwards on what would need to be done next. I had to google to find info on what's next. Now I assume that's what the other ladies are for, but still, at least show like you care about your current patient and customer for that moment.
West Dover Dental Llc is a US Dentist based in Dover, Delaware. West Dover Dental Llc is located at 125-2 Greentree Dr, Dover, DE 19904, USA.
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