Just had bamboo flooring and tile work done and our experience with the Dover staff was excellent. They were very attentive to our needs and what we were looking for. The teamwork was obvious from the time we picked out our flooring and tile selections to the finished product. The contractor was also very neat in his work and cleaned up at the end of each day. Let alone the beautiful tile work he did. Three rooms got a much needed facelift and the team at Airbase are the reason. Planning some more tile work and will be back at Airbase to plan for it. Thank you.
I had an 8 x 12 rug that I needed them to put binding on. I dropped it off on a Wednesday and was told it would be ready by Saturday or Sunday. I called on Saturday and was told that it should be finished Sunday afternoon. Sunday afternoon I received a call saying that their machine was broken and they would have to ship it up north to get done. I was told it should be done Wednesday or Thursday. Then couple hours later they called me to inform me that it was not going to be until Friday. Their customer service is lacking and they need to work on customer communication skills. The binding took 4 to 5 days longer than they orginal informed me. However, once I received my rug back the binding did look good.
Excellent customer service, good selection of in stock carpet at great prices.
By far the best.
I’ve been buying all my flooring needs from hardwood to tile from this company and have been satisfied and the manager Tom is a good and fair person.
Have purchased carpet and other flooring from this business on several occasions. They are by far the best in the region. From the owner to the managers to the sales staff and installers. All give excellent customer service. The pricing beat every other flooring company that I went to....the only downside is that they have TOO MANY SELECTIONS to choose from! If you can't find the type, style and color of carpet that you are looking for here then it probably just doesn't exist.
Airbase Carpet Tile Mart is a US Furniture Store based in Dover, Delaware. Airbase Carpet Tile Mart is located at 257 N Dupont Hwy, Dover, DE 19901, USA.
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