Some shoes are expensive. The staff is okay. It's usually crowded in here on any given day.
I brought sneakers on 11/25/17 and I called before I came in today and spoke to an employee named MAKIA, or however you spell her name. She told me the return policy is 30 days. So I came in today 12/16/17 to return the sneakers I brought, with the receipt in the box and unworn, and the AM told me their return policy is 10 days. I explained that I called before I came and spoke to Makia and she told me it was 30 days. It’s a real convenience that I had to come here to be told that, but they still should of returned them because their employee is giving out false info. The AM was nice about the situation and asked if I wanted to exchange It, I told her no if I wanted to exchange them I would of came in from the jump to do that. They have poor customer service and I won’t be back in there since they can’t accommodate their customers because their untrained employees want to give out false info.
The Manager is excellent, he has great customer service!
They had some really great deals on shoes. I found a pair of Nike Air Max's at half price here! The staff was very helpful and friendly too!
Not good. Just got a call from the fraud protection agency that works for my bank and someone stole my debit card numbers and used there today for $306.00 purchase. Please check IDs when taking someones card for payment.
Villa Join The Movement is a US Shoe Store based in Dover, Delaware. Villa Join The Movement is located at 1365 N Dupont Hwy, Dover, DE 19901, USA.
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